It’s 2020, and society’s accustomed to getting what they want when they want it. There’s no time to wait around, and that’s especially true for consumers in the market today.
When it comes to products and services, businesses need to be on top of their game. They need to be responsive, fast, and efficient with all customer interactions.
That’s why many businesses are looking towards chatbots to improve their operations. Read on to get inspired by five awesome chatbot ideas that could benefit your business in 2020.
You’ve been a little sick, so of course, you turn to the web to figure out what’s wrong with you. It’s a common trend — but, it can have some serious consequences.
Self-diagnosing your condition based on the internet’s data often results in a misdiagnosis. MedWhat came up with a perfect solution — a chatbot that can help you make a medical diagnosis.
This bot is amazing for a few reasons:
- It solves a real problem customers have
- It prevents bad outcomes
- It compiles medical research in one place
- It learns over time
Do your customers have a similar problem? Would they enjoy a resource-based bot that answers their questions?
2. Adidas Women
How often do customers call in to ask a very simple question? What if there was a bot that could answer those questions for you?
Creating a good user experience is important for every business. A customer service bot can help customers without the need for a live representative. Take a look at how Adidas Women helps customers book sessions and receive updates.
This revolutionary app got created for people suffering from Dementia. It intends to help identify when someone is struggling to recollect details.
Over time, it can help family members see how a person’s memory is improving or degrading.
Currently, the whole program only supports Russian dialect. An English version will get released in the coming year.
4. Domino’s Anywhere
Are you hungry? If so, then Domino’s Anywhere has your back. This chatbot lets you order a pizza anywhere and anytime.
Domino’s understands what their customer’s want — pizza. So, this chatbot is perfect for Domino’s and its customers.
5. Entertainment Bots
Sometimes your customers get bored. They want something to entertain them. So, why not create a chatbot for entertainment purposes?
This can be a great idea, but you’ll have to be very careful with it. Make sure to research what could go wrong with these types of bots. You’ll want to avoid a situation like Microsoft’s chatbot Tay who turned into a racist.
The Best Chatbot Ideas for Your Business
Use these five chatbot ideas as inspiration. Think of how you could craft the perfect bot to boost your business.
Could you make a customer service bot? How about a resource-based chatbot? Think of what your customers want, and go from there.
Are you looking for a creative design agency to boost your success in the coming year? Book a call with Infinite Design House to get started on your best marketing year yet!